1. Features & Customization

Q: Can I tailor Cycloid to our specific workflows?
A: Absolutely. Cycloid offers StackForms, customizable service catalog forms, plus Components, which allow modular configuration of individual infrastructure components.This means you can mix, match, and organize components per environment via GitOps workflows. And our customizable pipeline allows for a powerful integration with your IT ecosystem. See our StackForms page for more details, here.

Q: Does Cycloid support GitOps principles and automation?
A: Yes, Cycloid is built with a GitOps-first approach, enabling infrastructure declarations via Git for consistent, automated deployments, policy-as-code, and version control. For more details, read about our Internal Developer Portal and Platform, here.

 

2. Integrations & Extensions

Q: Can I integrate Cycloid with my existing toolchain and APIs?
A: Cycloid is tool- and cloud-agnostic and built API-first. Everything available in the frontend can be accessed programmatically via a Swagger-documented API.

Q: How flexible is Cycloid’s extensibility?
A: Very! It supports custom plugins, enabling you to integrate external tools or customize behavior within your developer portal.

 

3. Usability & Developer Experience

Q: Is it easy for developers to self-serve without Ops help?
A: Yes, Cycloid’s StackForms abstracts technical complexity, offering an intuitive UI for end-users to deploy infrastructure without deep DevOps knowledge.

Q: Does it reduce ticket load and improve delivery speed?
A: Definitely. Cycloid helps cut repetitive tickets, sometimes up to 70% fewer, and accelerates time-to-delivery from hours (and sometimes days) to minutes.

 

4. Pricing & Licensing

Q: How are the pricing tiers structured?
A: Cycloid offers:

• Starter: for small teams (basic features, SaaS only).

• Advanced: growth teams (includes self-hosting, cost & carbon modules, SSO, 24/7 support).

• Enterprise: complex organizations (self-hosted, multi-org, white label portal, quotas, dedicated support, custom plugins, SLAs, resell through Marketplace). Check out our pricing, here

We also offer a FinOps & GreenOps only plan and both monthly or annual billing options (20% off annual).

 

5. Deployment & Sovereignty

Q: Can Cycloid be self-hosted for compliance/security?
A: Absolutely. Besides SaaS, Cycloid offers a dedicated platform you can deploy in your own infrastructure airgapped or in total isolation, giving you data sovereignty and full control over your data and compliance.

 

6. Observability & Cost Efficiency

Q: How can I control costs before deployment?
A: Cycloid’s Cost Estimation module uses a built-in FinOps & GreenOps module at the orchestration layer to show deployment costs upfront, helping prevent unexpected bills and improve visibility.

Q: Are FinOps and GreenOps supported?
A: Yes, Cycloid includes modules for Cloud Cost Management and Carbon Footprint analysis, helping you manage budget and sustainability. Read more about our FinOps & GreenOps solution, here.

 

7. Governance, Security & Compliance

Q: What governance features are provided?
A: Cycloid includes RBAC, organization-level access, quotas, SSO, approvals, and multi-tenancy, enabling secure, governed operations.

 

8. Open Source & Vendor Lock‑In

Q: Will using Cycloid lock me into proprietary tech?
A: Not at all. Cycloid is built with open-source foundations (Linux, Go, Vue.js) and contributes projects like InfraMap, TerraCognita, TerraCost, and Cycloid CLI, promoting transparency and avoiding lock-in, ensuring there is no data reversibility with Cycloid.

 

9. Support & Onboarding

Q: What support levels are available?
A: Starter includes business-hours support; Advanced and Enterprise provide 24/7 support, custom notifications, and dedicated success managers.

 

10. Integrations (Terraform, GitLab, CI/CD, Monitoring, etc.)

Q: Does Cycloid support Terraform, Ansible, Helm, ArgoCD natively?
A: Yes. Cycloid is built with automation-first architecture, using your existing plans and state files to manage infrastructure. Features like Cost Estimation are tightly integrated.

Q: Can I use Cycloid with GitLab or GitHub for GitOps?
A: Definitely. Cycloid supports all major Git providers including GitLab, GitHub, Azure DevOps, and Bitbucket. Infrastructure and deployment workflows are driven by Git-based triggers, making GitOps fully native.

Q: What CI/CD tools can be integrated?
A: Cycloid doesn’t replace your CI/CD tools but integrates with Jenkins, GitLab CI/CD, GitHub Actions, and others through webhooks, API calls, 3PP pipeline engines, or templates in the Service Catalog.

Q: How does Cycloid integrate with monitoring/logging tools?
A: You can embed external dashboards from Datadog, Prometheus, Grafana, and others directly into Cycloid’s interface, offering full observability via shared URLs or APIs.

Q: Is there API access for custom integrations?
A: Yes. Cycloid offers a complete, well-documented Swagger-based REST API for automating workflows, integrating tools, or building custom portals.

 

11. Compliance, Security & Governance

Q: Does Cycloid support role-based access control (RBAC)?
A: Yes. Cycloid includes multi-level RBAC with team and organizational scoping, customizable permissions, and resource-level access enforcement.

Q: Can I enforce policies and approvals before deployment?
A: Absolutely. Cycloid supports approval workflows, environment quotas, and policy guardrails, ensuring all actions comply with internal governance.

Q: Is Cycloid compliant with enterprise authentication standards?
A: Yes. It supports SSO/SAML and identity providers like Okta, Entra ID, and others, especially in the Advanced and Enterprise tiers.

Q: Can I self-host Cycloid for compliance reasons?
A: Yes. Cycloid offers a Dedicated platform version that can be hosted in your own infrastructure for full data sovereignty and regulatory compliance.

Q: Is there audit logging and change tracking?
A: Yes. Cycloid keeps detailed audit trails for all actions and changes, helping meet internal audit and compliance standards.

 

12. Migration & Implementation Scenarios

Q: We already have Terraform and GitOps setups – can we migrate easily?
A: Yes. Cycloid is designed to wrap around your existing setup without forcing you to rewrite infrastructure as code. It consumes your existing Git and Terraform assets directly.

Q: Is there a steep learning curve when onboarding Cycloid?
A: No. Developers interact via intuitive StackForms in the UI, while platform teams can migrate incrementally. Cycloid is known for reducing onboarding friction across teams.

Q: What support do you offer during migration?
A: Cycloid provides a Customer Success Manager, along with onboarding assistance, training, and 24-7 support depending on your tier.

Q: Will using Cycloid require us to abandon our current developer portal?
A: No. Cycloid can coexist with or complement internal portals, offering an embedded portal module or backend integration via its API.