Why are MSPs embracing internal developer platforms?

“Adapt or become irrelevant!” is the motto of digital and IT transformation.

Just as IT organizations are under enormous pressure to remain afloat in a tough economy, traditional MSP/SI and IT consultancies also face shrinking margins. While they still hold the higher ground in terms the latest technical expertise, improved security, and cost optimization, the demands of the industry are even higher – and IT consultancies now have to compete with the major cloud providers that have vastly extended and matured their offerings.

Seasoned service providers are opting out for a better solution and partnering up with platforms that can handle the growing demands for DevOps, automation and cloud management – often called internal developer platform or IDP. A platform that supports remote access and collaboration, strong security, multi-cloud monitoring and management and automation is instrumental in IT operations today – and would be an invaluable resource for service providers.

Orange Cloud for Business, a subsidiary of Orange Business Services that manages applications, middleware, and operating systems for third parties, has already chosen improved governance, team collaboration and enhanced customer visibility with Cycloid, the DevOps and hybrid cloud platform. They report 4x faster operations, improved customer service and reduced human error – and this is just the tip of the iceberg.

Time is of the essence. Here’s why partnering with an internal developer platform is crucial to an IT consultancy business strategy – both for the clients and internal processes.

Hear from our solution architect:

Attract new customers

There is a gross overabundance of tools and solutions on the market – an average developer uses up to 28 tools daily. There’s certainly a need to simplify and streamline. That’s why a comprehensive developer platform that acts as a cornerstone to multi-and hybrid cloud monitoring, automation, and team collaboration can be the make-or-break element in an IT company’s success.

Any MSP/SI that has such a solution in its portfolio will look like an attractive candidate. Take a look at Cycloid’s self-service portal, automation, and built-in FinOps modules – can you imagine your customers’ eyes lighting up with excitement? We can because we’ve seen it.

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Does DevOps help or hinder shadow IT?

Shadow IT is…

“any technology (application, person, or device) deployed within an organization without approval from IT management”

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